Get help and share feedback

When you contact support or share feedback, describe the user-facing problem in plain language:

• What you were trying to do.
• Which co-worker was involved.
• What you expected to happen.
• What you saw instead.
• The visible status or safe error message.

For a reproducible issue, include the steps that led to it. You can also say whether the problem happens during Test now, a scheduled shift, chat, configuration, or connection to another PC.

Never include passwords, access tokens, federation tokens, or private source material.

Before reaching out, check Troubleshooting and Check your setup.