OtterDesk Documents

Use Slack with a co-worker

Connect an eligible co-worker to a Slack channel and keep the route under review.

Use Slack with a co-worker

Eligible co-workers can be connected to Slack so messages in a mapped channel reach that co-worker when its local response service is ready.

Connect a channel

  1. Open the co-worker and go to its integration area.
  2. Connect OtterDesk to Slack if prompted.
  3. Create a new channel or choose an existing one.
  4. Save the route for that co-worker.

The integration view shows the current workspace routes so you can confirm which channel belongs to which co-worker.

Manage the route

Update the route when the co-worker's responsibility changes. Remove it when the co-worker should no longer receive Slack messages.

Before enabling a route, review the co-worker's mission and data boundaries. Keep private or unrelated conversations out of channels connected to a co-worker.

For supervision after a message reaches the co-worker, use Review work and Chat with a co-worker.

On this page